I am very happy with the service from Brett Greenwood that I am receiving, he has been most helpful, knowledgeable, and understanding in working out what was the best way to go in my changeover. As you can well imagine, I have been swamped by numerous printer companies seeking my business but have  been extremely happy with both the service, response and follow up by your staff.

I just want to drop you a line to say how very impressed I was with Andrew and Mark who came out and conducted the training and installation of our new machine yesterday. They were more than helpful, very personable and professional. I was also very impressed by the guy, who delivered our machine. Be proud of these stars in your team. They are an asset to your company.

We are very pleased with the products and customer service received to date from Document Solutions. Your technical/service guys have been very helpful during installation and training of our printers. The transition from removal of our old printers to installation of the new printers went very smoothly without any incident. Well Done team!

Just letting you know the transition to the new printers yesterday was the smoothest transition to new equipment we have had. The guys were fantastic in getting them in and up and running in a very short amount of time and also spending time with staff to ensure they were functioning as required.

I just want to thank everyone involved in the service call, toner supply and especially the staples that crippled our print room this morning! I have gone through 9 boxes of paper today – that’s 22,500 copies and they haven’t finished for the day! The copiers are troopers with not a jam between them. I can’t thank you enough for the exceptional service your team provides, and for rallying the troops when they desperately required this morning.

The Brisbane Catholic Education Office has been a customer of Konica Minolta over several years. As Facilities Coordinator for the Bribane Catholic Education Office, I have procured a large number of Multi-functional devices for the six office sites. I would be happy to provide feedback on their level of service and can be contacted by telephone or via email.

I would like to extend our gratitude to your team for attending to our recent repair in an extremely timely fashion. Your service department is a credit to your company – with our industry we are governed by 7 and 21 day legislated timeframes so having a printer/copier that does not function impedes on our ability to meet these deadlines – we are up and running again. It is one of your strengths; the service back up is extremely efficient.

PaperCutMF software was installed at Coomera State School almost three years ago. I made a total cost saving of 40% in the first twelve months. An astonishing saving. I highly recommend PaperCut MF software to other BSM’s, especially if they are using manual processes to manage print and paper costs.

We wish to pass on some feedback with respect to our recent copier training session with Andrew Siggs. We found Andrew to be incredibly professional & personable, with a wealth of knowledge and helpful advice. The level of customer service & support that Andrew delivered was well beyond our expectation and made for a very positive experience for us as a newly established business.