I just want to thank everyone involved in the service call, toner supply and especially the staples that crippled our print room this morning! I have gone through 9 boxes of paper today – that’s 22,500 copies and they haven’t finished for the day! The copiers are troopers with not a jam between them. I can’t thank you enough for the exceptional service your team provides, and for rallying the troops when they desperately required this morning.

I would like to extend our gratitude to your team for attending to our recent repair in an extremely timely fashion. Your service department is a credit to your company – with our industry we are governed by 7 and 21 day legislated timeframes so having a printer/copier that does not function impedes on our ability to meet these deadlines – we are up and running again. It is one of your strengths; the service back up is extremely efficient.

We wish to pass on some feedback with respect to our recent copier training session with Andrew Siggs. We found Andrew to be incredibly professional & personable, with a wealth of knowledge and helpful advice. The level of customer service & support that Andrew delivered was well beyond our expectation and made for a very positive experience for us as a newly established business.

Matt, Thank you, the printer is great, all the gentleman (Roger and the other gentleman) were fantastic, also Mark and Andrew, your company is a delight to deal with everyone should win a customer service award.

Just letting you know the transition to the new printers yesterday was the smoothest transition to new equipment we have had. The guys were fantastic in getting them in and up and running in a very short amount of time and also spending time with staff to ensure they were functioning as required.

We have formed a very effective partnership with Document Solutions over a number of years and during this time they have consistently exceeded our expectations in terms of service and advice. We highly recommend Document Solution to anyone seeking efficient, effective business solution systems for their business.

Our teamboard transformed our training room. Not only can we interact with it, we can print or store what we draw on the screen. It’s become an essential tool for our business success.

Thank you for your excellent products, for a team who makes stuff work so that we don’t have to think about it (transparent printing is a dream), and for the essential leadership makes all of that seem to just happen. We’re now looking forward to doing business together with you for the second decade.

…a quick email to give you some feedback on our Printer installation today. The two guys who came out, Andrew & Mark, were absolutely lovely and a credit to your Company. Their service and manner were fantastic and the training very enthusiastic.