We wish to pass on some feedback with respect to our recent copier training session with Andrew Siggs. We found Andrew to be incredibly professional & personable, with a wealth of knowledge and helpful advice. The level of customer service & support that Andrew delivered was well beyond our expectation and made for a very positive experience for us as a newly established business.

Thank you for your excellent products, for a team who makes stuff work so that we don’t have to think about it (transparent printing is a dream), and for the essential leadership makes all of that seem to just happen. We’re now looking forward to doing business together with you for the second decade.

I just want to drop you a line to say how very impressed I was with Andrew and Mark who came out and conducted the training and installation of our new machine yesterday. They were more than helpful, very personable and professional. I was also very impressed by the guy, who delivered our machine. Be proud of these stars in your team. They are an asset to your company.

Matt, Thank you, the printer is great, all the gentleman (Roger and the other gentleman) were fantastic, also Mark and Andrew, your company is a delight to deal with everyone should win a customer service award.

We have formed a very effective partnership with Document Solutions over a number of years and during this time they have consistently exceeded our expectations in terms of service and advice. We highly recommend Document Solution to anyone seeking efficient, effective business solution systems for their business.

I am very happy with the service from Brett Greenwood that I am receiving, he has been most helpful, knowledgeable, and understanding in working out what was the best way to go in my changeover. As you can well imagine, I have been swamped by numerous printer companies seeking my business but have  been extremely happy with both the service, response and follow up by your staff.

I would like to extend our gratitude to your team for attending to our recent repair in an extremely timely fashion. Your service department is a credit to your company – with our industry we are governed by 7 and 21 day legislated timeframes so having a printer/copier that does not function impedes on our ability to meet these deadlines – we are up and running again. It is one of your strengths; the service back up is extremely efficient.

…a quick email to give you some feedback on our Printer installation today. The two guys who came out, Andrew & Mark, were absolutely lovely and a credit to your Company. Their service and manner were fantastic and the training very enthusiastic.

The Brisbane Catholic Education Office has been a customer of Konica Minolta over several years. As Facilities Coordinator for the Bribane Catholic Education Office, I have procured a large number of Multi-functional devices for the six office sites. I would be happy to provide feedback on their level of service and can be contacted by telephone or via email.