I just wanted to compliment Mary on her excellent service. Her communication and response to any query is so appreciated! We have had a long association with Document Solutions and value the service and friendly staff. Thank you once again.

I am very happy with the service from Brett Greenwood that I am receiving, he has been most helpful, knowledgeable, and understanding in working out what was the best way to go in my changeover. As you can well imagine, I have been swamped by numerous printer companies seeking my business but have  been extremely happy with both the service, response and follow up by your staff.

I would like to extend our gratitude to your team for attending to our recent repair in an extremely timely fashion. Your service department is a credit to your company – with our industry we are governed by 7 and 21 day legislated timeframes so having a printer/copier that does not function impedes on our ability to meet these deadlines – we are up and running again. It is one of your strengths; the service back up is extremely efficient.

Just letting you know the transition to the new printers yesterday was the smoothest transition to new equipment we have had. The guys were fantastic in getting them in and up and running in a very short amount of time and also spending time with staff to ensure they were functioning as required.

We wish to mention that Mark and Andrew did a very efficient job installing and providing us training on the new machine. You might note too we have been happy to undertake another rental agreement with your firm as we are extremely happy with past service you have provided to us. We look forward to a continuing association with Document Solutions.

I just want to thank everyone involved in the service call, toner supply and especially the staples that crippled our print room this morning! I have gone through 9 boxes of paper today – that’s 22,500 copies and they haven’t finished for the day! The copiers are troopers with not a jam between them. I can’t thank you enough for the exceptional service your team provides, and for rallying the troops when they desperately required this morning.

Matt, Thank you, the printer is great, all the gentleman (Roger and the other gentleman) were fantastic, also Mark and Andrew, your company is a delight to deal with everyone should win a customer service award.

PaperCutMF software was installed at Coomera State School almost three years ago. I made a total cost saving of 40% in the first twelve months. An astonishing saving. I highly recommend PaperCut MF software to other BSM’s, especially if they are using manual processes to manage print and paper costs.

Thank you for your excellent products, for a team who makes stuff work so that we don’t have to think about it (transparent printing is a dream), and for the essential leadership makes all of that seem to just happen. We’re now looking forward to doing business together with you for the second decade.