We wish to mention that Mark and Andrew did a very efficient job installing and providing us training on the new machine. You might note too we have been happy to undertake another rental agreement with your firm as we are extremely happy with past service you have provided to us. We look forward to a continuing association with Document Solutions.

…a quick email to give you some feedback on our Printer installation today. The two guys who came out, Andrew & Mark, were absolutely lovely and a credit to your Company. Their service and manner were fantastic and the training very enthusiastic.

I just want to drop you a line to say how very impressed I was with Andrew and Mark who came out and conducted the training and installation of our new machine yesterday. They were more than helpful, very personable and professional. I was also very impressed by the guy, who delivered our machine. Be proud of these stars in your team. They are an asset to your company.

I just want to thank everyone involved in the service call, toner supply and especially the staples that crippled our print room this morning! I have gone through 9 boxes of paper today – that’s 22,500 copies and they haven’t finished for the day! The copiers are troopers with not a jam between them. I can’t thank you enough for the exceptional service your team provides, and for rallying the troops when they desperately required this morning.

PaperCutMF software was installed at Coomera State School almost three years ago. I made a total cost saving of 40% in the first twelve months. An astonishing saving. I highly recommend PaperCut MF software to other BSM’s, especially if they are using manual processes to manage print and paper costs.

We wish to pass on some feedback with respect to our recent copier training session with Andrew Siggs. We found Andrew to be incredibly professional & personable, with a wealth of knowledge and helpful advice. The level of customer service & support that Andrew delivered was well beyond our expectation and made for a very positive experience for us as a newly established business.

I just wanted to compliment Mary on her excellent service. Her communication and response to any query is so appreciated! We have had a long association with Document Solutions and value the service and friendly staff. Thank you once again.

Matt, Thank you, the printer is great, all the gentleman (Roger and the other gentleman) were fantastic, also Mark and Andrew, your company is a delight to deal with everyone should win a customer service award.

I would like to extend our gratitude to your team for attending to our recent repair in an extremely timely fashion. Your service department is a credit to your company – with our industry we are governed by 7 and 21 day legislated timeframes so having a printer/copier that does not function impedes on our ability to meet these deadlines – we are up and running again. It is one of your strengths; the service back up is extremely efficient.