Gold Coast Photocopiers Multifunction Printers & Cybersecurity

Who is Document Solutions Australia?

Document Solutions Australia (DocSol) is a proudly Gold Coast-owned and operated business that has been supporting local organisations since 2001.

We specialise in providing and supporting industry-leading office technology solutions, including multifunction printers, copiers, document management systems, and business IT services. As authorised partners for Konica Minolta, Epson, Brother, and Kyocera, we offer a wide range of solutions to suit businesses of all sizes, backed by expert local service and support.

As our customers’ needs have evolved, so have we. Today, DocSol is a full Managed IT Service Provider, delivering Managed IT Services, Cyber Security, Microsoft 365, Cloud Solutions, Help Desk Support, and Managed Print Services under one roof.

Our directors, Alan and Craig, have built the business on a foundation of integrity, transparency, and exceptional customer service. We take pride in developing long-term relationships and being a trusted technology partner for businesses across the Gold Coast.

We are large enough to deliver enterprise-grade IT & Print solutions and support, yet small enough to provide the personalised service, responsiveness, and care that local businesses deserve. When you partner with DocSol, you gain more than a supplier—you gain a dedicated technology partner invested in your success.

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COPIERS & PRINTERS

Konica Minolta, Epson, Brother, Kyocera product range.

CYBERSECURITY

MANAGED IT SERVICES

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What our clients say

I can’t recommend Document Solutions highly enough. We needed a printer urgently during the Covid crisis and they delivered within hours, set it up and showed me how to use it. I can even scan by myself now!

We were super impressed with the whole experience in purchasing a new Konica Minolta Bizhub 250i through Matt. The machine itself is superb and the service from Matt has been exceptional. Everything was great - the overall sales experience, the help and advice, the pricing and the after sales support can't be faulted at all. Keep up the great work DocSol!

Honest and Great Service. It was a breath of fresh air to receive some honest advice and service from Document Solutions. We have been ripped off by some other Gold Coast printer companies and would never go back. Don't get stung elsewhere, Matt was honest and a great help, so I can thoroughly recommend.

I cannot recommend Document Solutions highly enough. I put off updating my printer/scanner/copier for years and now wish I hadn’t. Our machine has worked like a dream and their team were great to deal with on the one occasion I have needed assistance. Don’t wait! Upgrade your old machines now.

It’s not often in life you have ONLY POSITIVE comments to make in regard to a company. Document Solutions has been exemplary in their service with their technicians, their office staff, and in serving us as their customer with prompt, efficient, and professional care. Our relationship with DocSol spans 12 years – that’s 12 years of complete satisfaction!

Fantastic company with great people who provide fabulous customer service from start to finish. Thanks Matt and all the support team – we love our new printer!

We are very excited to be involved with Document Solutions. Barry has been wonderful in our negotiations. He patiently waited while I was ensuring I had the correct approvals and guided me through the whole process. Starting a new school is an incredibly busy time and Barry truly has made this process very easy for me. Once again, thank you!

I have been a customer of Document Solutions over the past 10 years personally and through my time as a managing director of a major resource company. Their service, reliability, and integrity is exceptional and refreshing and I would not hesitate to recommend them to any business.

We love working with Document Solutions! The team were able to provide a print and copy solution to us very quickly and their team are always a pleasure to deal with – professional, helpful and as their name suggest – very solution oriented! Thanks for the great service!

Flawless. Quality products backed by exceptional service and staff who know their product backwards. Great to work with a Gold Coast business that consistently does right by their customers.

The transition to the new printers was the smoothest transition to new equipment we have had. The guys were fantastic in getting them in and up and running in a very short amount of time and also spending time with staff to ensure they were functioning as required.

Document Solutions have been AMAZING to deal with. Trust me when I say we have dealt with the rest and there is no comparison. All staff that we have dealt with have been professional and actually do what they say they are going to do.

Thank you for your support over the years... You guys are legends in the industry.