Meter Reads

It’s time to log your meter reads! Click on the blue button to get started or see our instructions below. 

If you are having any issues, please contact our support team at service@docsol.com.au or call 1300 307 385.

Log in with your details as below. You can find your customer ID number on any invoice – it’s the number starting with 42 at the top left in the address box.

Customer ID: 42*****
Password (for direct debit & credit card customers): directdebit
Password (for all other customers): konica 

Having issues?

If you are having troubles with your customer ID or password, please call our service team on 1300 307 385.

  1. Log in to your portal
  2. Click on Update Readings
  3. Click on your serial number displayed in light blue
  4. Enter your current readings for black and colour (if applicable)
  5. Click on update for each reading
  6. Click Exit in the bottom right corner


If you have more than one machine, you will be directed back to the machine page where you can click on the next serial number and repeat the procedure until you’ve entered all your machines readings.

  1. Log out and you are done!