What we do

Document Solutions Australia (DSA) is first and foremost a service business with our service capabilities and reputation unrivalled on the Gold Coast. A cornerstone of our business is that our creativity and world-leading products turn you into a client and our service keeps you as a client!

We are interested in the whole journey and are here to support your business’ needs from procuring your best-suited device, to providing regular service and consumables, and keeping your business running smoothly along the way with managed IT services – we have got you all covered.

What we do

Sales

Our experienced Sales Team provides a personal and professional experience and are dedicated to finding the most suitable unique solution for your business. We listen to your needs and communicate with you throughout the process to keep it easy.

We specialise in multifunction devices, wide format printers, and production print. DocSol is a Konica Minolta Platinum Dealer, Epson Premium Partner – Gold, and Brother Dealer resulting in a fantastic, quality range on offer. Pop into our showroom or give us a call on (07) 5528 6663 – we are always happy to chat.

Printer technician works on a screen in workshop

Service

Our friendly Service Team is a powerhouse when it comes to processing your service requests, consumables orders, and meter readings. We keep your devices running smoothly and help is always on hand when needed. For 20 years, DocSol has aimed high to provide an exceptional level of service that cannot be rivalled and, with hundreds of very happy clients today, we know it is well worth our efforts.

IT Tech wearing headset smiles at desk

IT Services

Our fantastic IT Team demonstrate the high quality of service we all pride ourselves on and offer a wealth of expertise to make sure you get the most out of your technology. We will keep your business operating smoothly and securely with cybersecurity and fully managed IT services – we will monitor your digital environment and respond to issues so you can focus on the parts of your business that mean the most to you.

We also offer a range of hardware and software solutions to suit your business. We will find the best fit for your unique needs and work with you from procurement to install to aftercare.