It’s here! Introducing the DocSol Service Hub: your space for all things service. You already know our team are all about excellent service – it’s what we do! We also love making things easy, so we have put all our service solutions in the one spot for quick access. Hit the link, save it as a favourite, and let’s go!
What can I do in the hub?
You can do anything service: order toner and consumables, book a service for your printer or copier, and log your meter reads. Submit your requests through our quick and easy online forms that go straight to our Service Team ready to process.
Need a little insider info to figure it out? We have included a quick help section with instructions that we keep short and sweet! Find your Machine ID and learn how to best contact our Service Team for your needs.
Become a bizhub pro
We have been working hard behind-the-scenes to bring you a collection of DocSol tutorial videos and cheat sheets! We have taken it back to bizhub basics with snappy tutorials for the everyday use of your Konica Minolta bizhub device. Discover how to replenish the paper (the smart way) and, of course, print, scan, and copy.
Are you a Printer Champion looking to one-up your colleagues? We have got you covered as we take you beyond the basics and give you the inside tour – no literally, we’ll take you through the inner workings of you copier so you can learn how to change the toner and waste box, and troubleshoot a paper misfeed.
We will help you look savvy in the office and if we don’t have the answer to your problem in our tutorial suite, we are only a click away on the DocSol Service Hub.
Tell us your thoughts
We are always interested in making our services the best they can be. If you have any suggestions or favourite parts about our new hub, feel free to let us know. We would love to hear your feedback.