I would like to extend our gratitude to your team for attending to our recent repair in an extremely timely fashion. Your service department is a credit to your company – with our industry we are governed by 7 and 21 day legislated timeframes so having a printer/copier that does not function impedes on our ability to meet these deadlines – we are up and running again. It is one of your strengths; the service back up is extremely efficient.

We wish to pass on some feedback with respect to our recent copier training session with Andrew Siggs. We found Andrew to be incredibly professional & personable, with a wealth of knowledge and helpful advice. The level of customer service & support that Andrew delivered was well beyond our expectation and made for a very positive experience for us as a newly established business.

I just want to thank everyone involved in the service call, toner supply and especially the staples that crippled our print room this morning! I have gone through 9 boxes of paper today – that’s 22,500 copies and they haven’t finished for the day! The copiers are troopers with not a jam between them. I can’t thank you enough for the exceptional service your team provides, and for rallying the troops when they desperately required this morning.

Just letting you know the transition to the new printers yesterday was the smoothest transition to new equipment we have had. The guys were fantastic in getting them in and up and running in a very short amount of time and also spending time with staff to ensure they were functioning as required.

…a quick email to give you some feedback on our Printer installation today. The two guys who came out, Andrew & Mark, were absolutely lovely and a credit to your Company. Their service and manner were fantastic and the training very enthusiastic.

The Brisbane Catholic Education Office has been a customer of Konica Minolta over several years. As Facilities Coordinator for the Bribane Catholic Education Office, I have procured a large number of Multi-functional devices for the six office sites. I would be happy to provide feedback on their level of service and can be contacted by telephone or via email.

I just want to drop you a line to say how very impressed I was with Andrew and Mark who came out and conducted the training and installation of our new machine yesterday. They were more than helpful, very personable and professional. I was also very impressed by the guy, who delivered our machine. Be proud of these stars in your team. They are an asset to your company.

We are very pleased with the products and customer service received to date from Document Solutions. Your technical/service guys have been very helpful during installation and training of our printers. The transition from removal of our old printers to installation of the new printers went very smoothly without any incident. Well Done team!

We are very excited to be involved with Document Solutions. We are hoping this will be a long partnership into the future. I would like to mention how wonderful Barry has been in our negotiations. Barry patiently waited while I was ensuring I had the correct approvals and definitely guided me through the process. Starting a new School is a incredibly busy time and Barry truly has made this process very easy for me. Once again, thank you!