TESTIMONIALS
Be One of Our Happy Clients
We’re more than just a service—we’re a community built on trust, passion, and shared success. Every testimonial tells a story of transformation, growth, and happiness. Read real feedback from real clients who have experienced the value of what we offer. Your success could be the next story we share!
Fletcher Sewell
Highly recommendable. Great service and awesome products. I spoke
with Matt about my requirements and he sourced a printer for me
which has been genuinely impressive and enjoyable to own. No issues,
no problems, just a fast, reliable, and easy-to-use machine. Thank you
also to the fulfillment and installation team.
April Crossen
Document Solutions are fantastic - great service, one of the best things
I did for my business. Give them a call - they are all there to help!
Shopfit Co.
Fantastic service and I would highly recommend Document Solutions.
Zaak Wheaton
I have personally dealt with DocSol for 15+ years now and always
brilliant service and advice. Highly recommend!
Kimberley Knowles
We are very excited to be involved with Document Solutions. Barry has
been wonderful in our negotiations. He patiently waited while I was
ensuring I had the correct approvals and guided me through the whole
process. Starting a new school is an incredibly busy time and Barry truly
has made this process very easy for me. Once again, thank you!
Nicholas Kaoustos
Fantastic service. Highly recommend for all printing needs.
Donna Bye
Nutrition Warehouse has been working with Document Solutions since 2017 and can highly recommend them to anyone looking to outsource the day-to-day management of toners/printer maintenance.
Geoff Smith
I have been a customer of Document Solutions Australia over the past 10 years personally and through my time as a Managing Director of a major resource company. Their service, reliability, and integrity is exceptional and refreshing, and I would not hesitate to recommend them to any business.
Andrew Pericleous
I have been using All Covered IT Services for 5 years and have found them extremely reliable and professional. Our business needs our IT to be heavily protected from viruses and cyber fraud and we require our IT partners to deliver this in a timely manner and we need to trust them implicitly! All Covered IT Services have constantly delivered on our requirements and have shown time and time again we can 100% trust them to be our IT partners. I would thoroughly recommend their service and experience to any business.
Tidal Insurance Brokers
We highly recommend Document Solutions Australia. We have been with Document Solutions for a year now and it has been such an amazing experience. We were privileged to have Matt McNicol appointed as our Account Manager, and he has done a great job in providing everything we were looking for with our copier and his customer service and attention to detail is exceptional. The team that came to install the machine were extremely friendly and helpful. It really has been such a great decision for us to choose Document Solutions Australia as our print and IT partner.
Derek Lewis
We were super impressed with the whole experience in purchasing a new Konica Minolta Bizhub 250i through Matt. The machine itself is superb and the service from Matt has been exceptional. Everything was great - the overall sales experience, the help and advice, the pricing, and the after sales support can’t be faulted at all. Keep up the great work DocSol!
Jenny Wood
We have used and continue to use Document Solutions Australia for our photocopying requirements for nearly 20 years and they have been fantastic to deal with. I would only ever use DSA.
NatGroup Real Estate
We have used Document Solutions for many years now. We trust them with recommendations for all our needs. A truly friendly team which has consistently shown care and service over such a long period of time that can only be achieved by having the right culture and leadership in a business. Very impressed and even though we constantly get calls and walk-ins from others trying to get our business, they have done the right thing by us and we will continue to support them back.
Jason Goss
Alan, Colin, and Team at Document Solutions - thanks for your support and all the great work you have given to our companies for the last 20 years at Goss Group Of Companies. The service is A1.
Jody Waters
Honest and great service. It was a breath of fresh air to receive some honest advice and service from Document Solutions. We have been ripped off by some other Gold Coast printer companies and would never go back. Don’t get stung elsewhere, Matt was honest and a great help, so I can thoroughly recommend.
Leeanne Butcher
DocSol has been partnering with Australian Anti Ice Campaign for over 2 years and as we are a not-for-profit charity, we have found them to be very kind and considerate of our needs. They have provided excellent service with great integrity. We love their cheerful nature and over indulgence in helping keep our copier running as good as it does. Thank you Document Solutions!
St Vincent de Paul
Highly recommend Document Solutions. Their equipment is fabulous and service is second to none. Fast, prompt, reliable service with a wonderful, friendly, and professional team to back them up. We have been a customer of Document Solutions for quite a few years now and could not be happier with their products and follow up service.
Compassion Services Psychology Group
It’s not often in life when you have ONLY POSITIVE comments to make in regard to a company. Document Solutions Australia has been exemplary in their service with their technicians, their office staff, and in serving us as their customer with prompt, efficient, and professional care. Our Konica Minolta machine is efficient and works well both with scanning and copying. Our relationship with Document Solutions Australia spans approximately 12 years: that’s 12 years of complete satisfaction!!! We at Compassion Services Psychology Group in Helensvale are pleased to have a local Gold Coast company that we can highly recommend to others.
Carol Maclean
Document Solutions have been supplying Eximm with photocopiers and printers for over 20 years. During that time, we have been extremely pleased with their fast, efficient, and professional service at every interaction. We would highly recommend the Document Solutions team – they quickly understand our business needs and provide the best possible options, taking into consideration value for money and our ongoing service requirements.
Andrew Pericleous
We have been using Document Solutions products and services for 8 years to help our business with document management solutions such as scanning, printing, photocopying, and electronic storage. They have been wonderful to deal with and they have a very professional can-do attitude! Our equipment is well maintained and serviced and toner delivery is prompt. I would highly recommend any business to use Document Solutions Australia for their equipment and service needs.
Fiona Perry
I just want to thank everyone involved in the service call, toner supply and especially the staples that crippled our print room this morning! I have gone through 9 boxes of paper today – that’s 22,500 copies and they haven’t finished for the day! The copiers are troopers with not a jam between them. I can’t thank you enough for the exceptional service your team provides and for rallying the troops when they desperately required this morning.
David Gallez
Highly recommend Document Solutions. We have had the printer for two weeks now and it has been a God-send. Thanks so much to Matt McNicol and the team for amazing service and a fantastic product.
Apivut Chakuthip
Document Solutions’ service is great. They are very attentive to every detail in the whole process. They walked us through the whole process with ease. It’s much, much simpler than I originally thought. Thank you very much from Seniors Plus by SleepHive.
Tiffany Sieuwerts
Document Solutions have gone above for Biodiversity Australia. From general sign up to some hard times during the pandemic. Document Solutions had supported us and rejigged contracts to enable us to continue as normally as possible during that time. Huge thanks to the service man that assisted in the quick pick up, delivery and set up, and HUGE thank you to Matt McNicol for being compassionate and caring to your clients!
William Marquand
We use Document Solutions for our business and they check all the required boxes - fast, helpful, and reasonably priced. If something goes wrong, we are confident that they will be able to help us out in a short time frame.
Marika Shirley
What a delightful tech support experience. Joe was super patient, kind, clever, and resourceful in sorting out not just 1 but 3 complicated tech difficulties we were having. 5 stars for our new friend Joe!
Andreas Pilz
UHL Hospitality has been with Document Solutions over 25 years+. We renewed our agreement whenever it was appropriate. Appreciated the deals we got. Most of all, the machines were all fantastic as we hardly booked any service calls. If we did, we got to know the service guys and had nothing but excellent service. Matt is looking after us and we are happy.
Greg Troedson
Great service from the entire Document Solutions team. Matt was a pleasure to deal with and quickly identified the best upgraded printing/ scanning/copying solution for the firm.
Southport Printing Co.
All Covered IT have provided a personalised IT maintenance plan to suit the many requirements of our business. All Covered IT have worked hard to help us overcome the digital hurdles that are customary in our industry by using state-of-the-art technologies coupled with digital savvy.
Gina Hagan
I cannot recommend Document Solutions highly enough. I put off updating my printer/scanner/copier for years and now wish I hadn’t. Our machine has worked like a dream and their team were great to deal with on the one occasion I have needed assistance. Don’t wait! Upgrade your old machines now.
Tracy Kearney
The team at Document Solutions are always responsive and easy to deal with. Like their name states - they only come with solutions.
ARB - Biggera Waters
We have always received great service from Document Solutions Australia. They are easy to contact and always willing to provide great customer sales and service. They also have been prompt in providing follow up service. We have no hesitation in recommending them!
Kris Sonter
Very happy with the printer. We are a RE/MAX real estate office and the machine gets a workout.
Nick Cole
Thanks Colin, Alan, and Matt for looking after our copier needs from business inception to our recent upgrade. Always friendly, professional, and accommodating. No hesitation to recommend Document Solutions Australia.
Antoinette Te Haara
On behalf of Hasl Haus I highly recommend Matt and the Team at Document Solutions. Cannot fault their customer service and attention in the supply and maintenance of our Konica Minolta printer for our busy custom cabinetry business on the Gold Coast. Thank you so much!
Peter Venz
The Beaudesert Uniting Church has been a long time user of Document Solutions and have found their commitment to customer services and quality products to be the success of our continued business. I do not hesitate in recommending Document Solutions as a preferred supplier.
David Handel
Document Solutions were great in helping us select the best equipment for our business needs. Their support and servicing is excellent and we find their prices very economical. I would have no hesitation in recommending them.
Rebecca Lynch
We have been a customer for over 5 years and have always experienced great service and support. The knowledge and efficiency of all the DocSol team has been amazing. I highly recommend their services.
Matt Coorey
Document Solutions have been AMAZING to deal with. Trust me when I say we have dealt with the rest and there is no comparison. All staff that we have dealt with have been professional and actually do what they say they are going to do.
Tracey Rose
Document Solutions are the true leaders when it comes to your office technology needs. We have been with them over 5 years and I have found their service and support to be exemplary. They make the whole process easy and relaxed, from identifying needs through to purchase, delivery, supplies, and service. A huge shout out to your friendly and helpful staff who are always a delight to deal with.
Southport Printing Co.
Document Solutions have provided us with exemplary service when supplying and servicing our Konica digital production machinery over the past four years. The Document Solutions team are always quick to respond to service calls and consistently do whatever is humanly possible to accommodate us, including providing us with extremely competitive pricing.
Lorraine Lovatt
Highly recommend Colin and his fabulous team at Document Solutions. They have demonstrated their invaluable experience and quality customer service in the setting up and continuous monitoring of our IT solutions and security at our Southport-based Gold Coast Business Hub, as well as the supply and install of state of the art business equipment.
Annette Fale
We recently installed a new printer for our office at Hasl Haus and Document Solutions were so great to communicate with. Efficient, professional, and nothing was a problem. We even had Mark from their team sort out some of our IT issues and got us up and running in no time. I highly recommend Document Solutions and we will definitely be using their services again.
Emerald Lakes Golf Club
We had a new copier installed by Document Solutions and they were professional, efficient and the pricing was very competitive. We would happily recommend their services to anyone who was thinking of using their company.
Hawkeye Consultancy |
Excellent customer service. Prompt and reliable. Highly recommend.
ACS Engineers
We have been using Document Solutions for over five years. Good service. Reliable and affordable.
Invest & Co.
It’s the first year we chose Document Solutions and they have done a good job. Matt is very responsible and highly efficient for his job.
Geoff Senior
The machines are fantastic. I am so grateful for Matt’s help and of Document Solutions. The machines have made a fantastic change in how we do business. I have been pleasantly surprised by the help of Document Solutions and its no fuss attitude.
Pacific Nail and Beauty
Always happy with the quality service we receive from Document Solutions. As a regular customer, we highly recommend.
Nathan Carger
We use both Document Solutions print based and IT solutions. Having the integrated solution just makes life easy and their service has always been responsive and appropriate to our needs. Happy to recommend them!
Mason Russell
Have used Document Solutions for a few years now without any issues. They have extremely quick turn around times on service and consumables as well as amazing customer service.
Loris Thomas
We were very impressed by Document Solutions’ team, their up-to-date knowledge of tech, prompt responses, and the various services they offer to assist a small business. We are very happy with the printer we purchased and the affordability of the prints is kind to our budget.
Melanie Whimpey
Fantastic company with great people who provide fabulous customer service from start to finish. Thanks Matt and all the support team – we love our new printer!
Tiarna Malcolm
We are very happy with the service. Colin, Alan, and Matt have all been very helpful in transitioning our firm to an updated printer and have checked in on us to make sure everything is running smoothly. Highly recommend the team.
Hayden Whitworth
Flawless. Quality products backed by exceptional service and staff who know their product backwards. Great to work with a Gold Coast business that consistently does right by their customers.
Cohort Innovation Spaces
We receive great service from Document Solutions Australia! Easy to get in touch, fast and reliable customer service. We highly recommend working with their team!
Ann Arthur
PaperCut MF software was installed at Coomera State School almost three years ago. I made a total cost-saving of 40% in the first twelve months. An astonishing saving. I highly recommend PaperCut MF software to other BSMs, especially if they are using manual processes to manage print and paper costs.
Sharon Hunneybell
We love working with Document Solutions! The team were able to provide a print and copy solution to the Gold Coast Innovation Hub very quickly and their team are always a pleasure to deal with - professional, helpful and as their name suggests - very solution oriented! Thanks for the great service!
Andrew Pericleous
I have been using All Covered IT Services for 5 years and have found them extremely reliable and professional. Our business needs our IT to be heavily protected from viruses and cyber fraud and we require our IT partners to deliver this in a timely manner and we need to trust them Implicitly!
All Covered IT Services have constantly delivered on our requirements and have shown time and time again we can 100% trust them to be our IT partners. I would thoroughly recommend their service and experience to any business.
Annette Fale
We recently installed a new printer for our office at Hasl Haus and Document Solutions were so great to communicate with. Efficient, professional and nothing was a problem. We even had Mark from their team sort out some of our IT issues and got us up and running in no time. I highly recommend and we will definitely be using their services again.
Kelly Hensley
We are so grateful for coming on board as clients of yours. Brendon, Mark, Garret, and the IT Team have been fabulous. The service and support have been exemplary. Brendon has identified a number of financial savings for OQTA through questioning the platforms we were paying for but not using!
Nathan Carger
We use both Document Solutions print-based and IT solutions. Having the integrated solution just makes life easy and their service has always been responsive and appropriate to our needs. Happy to recommend them!
Andrew Kelly
All Covered IT have provided a personalised IT maintenance plan to suit the many requirements of our business. All Covered IT has worked hard to help us overcome the digital hurdles that are customary in our industry by using state-of-the-art technologies coupled with digital-savvy.
We have been providing service excellence on the Gold Coast since 2001 and we are proud of our unrivalled reputation for fantastic customer experience.
PRD Real Estate Burleigh Heads
Our most interesting install ever: a production press lifted via crane through the first-storey balcony. You might have to see it to believe it!
Like all real estate agencies at the moment, PRD Burleigh needs to respond quickly in this rapidly-moving market. They faced issues with outsourced printing: turnaround times weren’t quick enough to keep up with fast-changing property statuses and houses went under contract before their open home flyers arrived.
Now with a Konica Minolta production press machine housed in their agency, they can print on-demand with no minimum quantities and retain total control! This has opened opportunities for personalised marketing and given the agency an edge on the competition. It has also taken a huge load of stress off their marketing and sales teams – win-win!
Proudly servicing the Gold Coast since 2001
