AI-Powered Cyber Threats Are Targeting Businesses: Your 2026 Defence Strategy

AI-Powered Cyber Threats Are Targeting Businesses: Your 2026 Defence Strategy

Cybercriminals are using artificial intelligence to launch sophisticated attacks on Australian businesses. For Gold Coast small and medium businesses, this isn’t a distant threat. It’s happening right now and the financial consequences are severe. Recent Commonwealth Bank research reveals a worrying truth. While 89% of Australians believe they can spot AI-generated scams, testing shows they […]

Navigating Digital Transformation Using Managed IT Services

Navigating Digital Transformation Using Managed IT Services

The Gold Coast is experiencing strong technological growth. The tech sector has expanded by 66% over the past decade and continues to grow faster than both state and national averages. As businesses take on digital transformation, many are finding that running complex IT systems in-house is becoming too hard and expensive. Managed IT services are […]

Keeping Your Business Safe Online: A Simple Guide to Cyber Protection

Keeping Your Business Safe Online: A Simple Guide to Cyber Protection

Running a business today means dealing with online threats every day. Hackers are getting smarter, and they love targeting small businesses. Why? Because many small business owners think they’re too small to be noticed. That’s not true. In fact, small businesses are often easier targets because they have fewer protections in place. The good news […]

Why Your Business Deserves Managed IT that Actually Understands You

Why Your Business Deserves Managed IT that Actually Understands You

Let me tell you about the day our office network crashed right before a huge client deadline. We scrambled; tech jargon flew, tempers flared, and the solution cost more than my holiday savings. That was when I realised every  business deserves IT support that prevents chaos, not just patches it. If you’re tired of firefighting […]

2025 Cyber Realities for Gold Coast Businesses

2025 Cyber Realities for Gold Coast Businesses

Cybersecurity in Australia: Why Every Business Must Treat It as a Top Priority It is an ordinary weekday morning. You check your inbox and see an urgent email from a supplier or a client. Something about it feels wrong. You pause and hesitate before clicking. That hesitation could save your business. Across Australia, cyber threats […]

Essential Cybersecurity Strategies for Proactive Businesses

Essential Cybersecurity Strategies for Proactive Businesses

Imagine waking up one morning to discover that your business has fallen prey to a cyberattack. Emails are compromised, confidential client data is at risk, and the alarming realisation sinks in: your hard work might be in jeopardy. This isn’t just a hypothetical scenario; it’s a harsh reality for many small businesses across the globe. […]

Epson Inkjet Printers: Advancing Sustainability in Printing

corporate team working in a room with an office printer

In today’s corporate and educational sectors, sustainability is a strategic priority. As organisations in Australia aim to reduce their environmental impact while maintaining operational efficiency, Epson’s inkjet printers present a compelling solution. So how do these printers support and enhance your sustainability initiatives? Epson’s Commitment to Sustainability Epson Australia has demonstrated a strong commitment to […]

Wine Fridge Raffle With Shaping Outcomes

Overlooking the vineyards at McLaren Vale on a sunny morning

Shaping Outcomes is a National Disability Insurance Scheme (NDIS) Provider, offering flexible personalised early childhood intervention (ECI) programs and services. They focus on building the strengths and increasing the abilities of children with disabilities or delays, their families and their communities. As a non-profit community organisation they have been supporting children and families since 1981. […]

Introducing Talent for Business Growth Program

Woman stands at head of meeting table pointing to a group of post-it notes on the wall

Talent for Business Growth is a fully-funded program that supports and celebrates Gold Coast businesses that open their doors to nurturing student talent. The program helps prepare businesses to take on work experience students or interns by connecting them with education and training providers to access talent. In return, the program rewards participating businesses in a variety of ways, including: […]

Who is Jordan Thompson?

Close up of Jordan Thompson, IT staff at DocSol

Introducing Jordan Thompson! Jordan has recently joined our DocSol team and will answer some quirky questions so we can get a better insight into our new I.T Support Technician. Q. Tell me a little about your personal life – are you married, children, etc? A. I’ve lived on the Gold Coast for my whole life (19 years) […]

Do You Like Premium Wines? Wirra Wirra Giveaway

A bottle of wine sits atop a table with a glass next to it in a winery

The Document Solutions Wirra Wirra Wine Promotion is Back!   Any orders of a Konica Minolta Bizhub A3 Colour Multifunction Printer from 1st March to 31st May 2020, receive as a BONUS, a 24 bottle wine fridge full of Wirra Wirra Premium wine. To take advantage of this limited offer, contact us today for a free […]

Show your Support & Buy Tickets to the Macleod Refuge Gala Dinner

Show your Support & Buy Tickets to the Macleod Refuge Gala Dinner

Claire Miller and her Australia Says No More team has partnered with Macleod Refuge, a Women’s shelter on the Gold Coast. They have been given funding to build another much needed high security shelter, unfortunately the funding does NOT cover furnishings or home wares for the property. For the first time, Macleod are organising a […]

Key printing considerations for a growing business

Key printing considerations for a growing business

It’s exciting to see your business growing and it can also create unexpected challenges as you try to anticipate growing pains and find ways to avoid them. Sometimes it’s easy to see what you need to be prepared for and sometimes challenges seem to come from left field. One of the areas that businesses seldom […]

Brother Cash Back Promotion

Brother Cash Back Promotion

Document Solutions and Brother have combined to offer you up to $200 Cash Back*. Purchase selected Brother Laser Single-function or Multi-function Printer from Document Solutions between 20th January 2020 to 31st March 2020, and receive your Cash Back.* ELIGIBLE MODELS AND CASH BACK AMOUNTS Brother Colour Laser & Multi-function Printers: MFC-L9570CDW – $200 MFC-L8900CDW – […]

Colin Wheeler wins ‘Above and Beyond’ fundraising award

Colin Wheeler wins 'Above and Beyond' fundraising award

On Thursday 21st November 2019, the Fundraising Institute of Australia awarded our Director, Colin Wheeler, the ‘Above and Beyond’ award, 1 of only 3 awards presented that night for the Gold Coast. Put forward by the Queensland state office of St Vincent de Paul Society, the well-deserved award was given in recognition of Colin’s 6-year […]

Brother Download Your Bonus Software Promotion

Brother Download Your Bonus Software Promotion

For a limited time, Purchase any eligible Brother Laser Multi-function Printer from Document Solutions Australia and receive your BONUS Kofax Power PDF Software valued at over $200 (RRP).* Kofax Power PDF is a state-of-the-art PDF editing and publishing tool that gives you complete control over the security and management of your documents. Create, combine and […]

Document Solutions Receives the John Crowe Award 2019

Document Solutions Receives the John Crowe Award 2019

Document Solutions Australia are proud to be the Inaugural recipient of the “John Crowe Award” from Konica Minolta Australia. The John Crowe Award is the most prestigious award given by Konica Minolta to Dealers in Australia as this award is not just awarded on sales performance, but is awarded to the “Best Partner” in Australia. […]

INTRODUCING MAXHUB!

INTRODUCING MAXHUB!

Document Solutions Australia is excited to announce a new Brand to our stable of interactive screen products that we sell and service – MAXHUB. The MAXHUB X3 Series are innovative flat conference panels integrated with interactive functionality. MAXHUB makes your work efficient and collaborative with smart writing, built-in video conferencing features, and the ability to […]

Document Solutions supporting our community

Southport State High School has opened three days after one of its heritage buildings burnt to the ground. Students returned seamlessly this morning to brand new classrooms. Thank you for organising the printers at such short notice. We appreciate your support. Nigel Hughes – Executive PrincipalSouthport State High School Click below to see the full […]

How Secure Is Your Document Shredding Procedure?

Shredded magazine paper

Secure Document Destruction: Shredding Document Solutions is excited to announce we have partnered with premier document shredding provider: Cut2Shreds. With this expansion of our printer services, DocSol can now provide secure document destruction services for all industries both locally on the Gold Coast and nationally around Australia. This partnership enables our clients to be at […]

Brother Bonus Paper Tray Special Offer (Extended)

Purchase a Brother Monochrome Laser Single-function or Multi-function Printer between 5th August 2019 and 20th January 2020, and receive your BONUS PAPER TRAY* For more information or a free obligation quote, please contact the Document Solutions team today at sales@docsol.com.au *To be redeemed by end user via Brother International (Aust). Promotion valid while stocks last. […]

New Bizhub i-Series A4 Multifunction Printer Range

  Document Solutions now also sells and services the new bizhub i-SERIES A4 Colour Multifunction Printer range. The next generation IoT-enabled multifunction device product line from the award-winning bizhub legacy portfolio.     bizhub C4050i – 40 page per minute, Print/Copy/Scan bizhub C3350i – 33 page per minute, Print/Copy/Scan   KEY FEATURES: Intuitive Operability The […]

Introducing Ezi Office Supplies

Document Solutions has partnered with Ezi Office Supplies. They are a family owned business in Southport and deliver office supplies anywhere on the Gold Coast. They have something for all types or workspaces, home office, mobile offices, and large offices. They stock all the major trusted brands including Brother, Canon, Fuji, Xerox, Samsung, Logitech, Kensington, […]

Brother Business Laser Cash Back Promotion

Document Solutions and Brother have combined to offer you up to $200 Cash Back*. Purchase a Brother Laser Single-function or Multi-function Printer* between 1st May, 2019 and 31st July 2019, and receive your Cash Back. ELIGIBLE MODELS AND CASH BACK AMOUNTS Brother Colour Laser & Multi-function Printers: MFC-L9570CDW – $200 HL-L9310CDW – $200 MFC-L8900CDW – […]

NEW bizhub i-SERIES A3 Colour MFP Range!

Tomorrow’s Workplace Today! Introducing the NEW bizhub i-Series from Konica Minolta, the next generation IoT-enabled multifunction device product line from the award-winning bizhub legacy portfolio.   Document Solutions now sells and services the new bizhub i-SERIES A3 Colour Multifunction Printer models below: 1. bizhub C250i – 25 ppm 2. bizhub C300i – 30 ppm 3. […]

Gold Coast Vinnies CEO Sleepout, Are You In?

Help break the cycle of homelessness Everyone deserves a safe place to call home. That’s why Vinnies is raising money to provide people experiencing homelessness with vital access to food and accommodation. They also provide education, counselling, employment and health services to help people overcome poverty in the long term. Support Australians who are doing […]

Have you registered to join the Gold Coast CEO Sleepout on 20th June?

Registration is now open for the 2019 Vinnies CEO Sleepout! Are you in? Join 200 business and community leaders on 20th June at Cbus Super Stadium. There are 1,700 homeless on any given night here on the Gold Coast. In 2018, a record 6.9 million dollars was raised to help break the cycle of homelessness […]

Sneak Peak to the NEW Konica Minolta bizhub i-Series, the next generation IoT-enabled MFPs.

Document Solutions is excited to announce, Konica Minolta proudly unveils the NEW bizhub i-Series, the next generation IoT-enabled multifunction device product line from the award-winning bizhub legacy portfolio. Born from the company’s continuing ambition to create value for customers and driven by the desire to rethink the way multifunctional devices work for them, the i-Series […]

Have you registered for the June 2019 CEO Sleepout yet?

Have you registered for the June 2019 CEO Sleepout yet?

April 4th – Today is the launch Day of the National Vinnies CEO Sleepout for 2019!!! Join 200 business and community leaders on the 20th June at Cbus Stadium. There are 1,700 homeless on any given night here on the Gold Coast. In 2018, a record 6.9 million dollars was raised to help break the […]

Introducing the New Brother Mobility Print Products!

Introducing the New Brother Mobility Print Products!

Document Solutions Australia is proud to announce that we are now a Brother Commercial Print Products Dealer. Brother is a market leader in the mobility print sector. Whether your team is on the road, in the field, on location, or on the shop floor, Brother’s range of high-performance portable printers are tailor made for the […]

Who is Brendon Campbell?

Introducing ‘Brendon Campbell’, our IT Solutions & 3D Printer Sales Expert Brendon has joined our All Covered I.T Sales division in August 2016. He enjoys helping people improve their lives through the use of new technology. Brendon will answer some quirky questions so we can get a better insight to one of our Sales Experts. Q. Tell me a little […]

Who is Nikki Barlow?

INTRODUCING NIKKI BARLOW! Nikki Barlow has joined the Docsol team as our new Service Administration Assistant last 2nd July 2018. Nikki will answer some quirky questions so we can get a better insight to one of our newest team member: Q. Tell me a little about your personal life – are you married, children? Etc A. […]

Foyer Printing Customer Success Story

Foyer Printing increases capabilities and grows business with Konica Minolta MGI Meteor DP 8700SE+ printer About Foyer Printing Foyer Printing services retail clients and specialises in trade printing. Since its establishment more than 15 years ago, Foyer Printing has developed a huge range of services, producing work for companies of all sizes across Australia. Its […]

Help Us Put The Freeze On Ice!

ICE IS DESTROYING LIVES AND COMMUNITIES – PLEASE HELP US! The Australian Anti Ice Campaign has recently been awarded Gold Coast Community Organisation of 2017 for the work we do educating our youth on the dangers of the drug ICE and helping people trapped in Ice addiction find pathways into recovery. Andre’a Simmons, our Founder […]

Toner Recycling Program

Do you have any old toner in your cupboards that you wish to dispose of in an environmentally friendly way? Then just follow this process: [message_box title=”STEP 1.” color=”blue”]Look in your cupboards, storage areas, etc, for any spare old toner (we guarantee there will be some there!)[/message_box] [message_box title=”STEP 2.” color=”blue”]Either CALL Document Solutions on 07 5528 6663 or EMAIL us […]

Do you know how much the 2018 CEO Sleepout raised for the Gold Coast homeless?

Congratulations Gold Coast CEO’s. The 2018 CEO Sleepout raised a very impressive $472,739 to support services by Vinnies to the Gold Coast homeless. Every dollar raised stays here on the Coast and every dollar is used for the cause. (The Cornerstone Project, for information or to be involved, please contact Tanya Mahoney at Vinnies on […]

New Brother Mobility Print Products Are Here!

New Brother Mobility Print Products Are Here!

Document Solutions Australia is proud to announce that we are now a Brother Commercial Print Products Dealer. Brother is a market leader in the mobility print sector. Whether your team is on the road, in the field, on location, or on the shop floor, Brother’s range of high-performance portable printers are tailor made for the […]

Who is Ian Tudehope?

Introducing Ian Tudehope! Ian Tudehope has joined the Docsol team on the 11th June 2018 as our in-house Service Technician. Ian will answer some quirky questions so we can get a better insight to our newest team member: Q. Tell me a little about your personal life – are you married, children? Etc A. I have […]

Who is Garret Couchman?

Introducing ‘Garret Couchman’, our Assistant I.T Support Garret is our youngest team member. After Graduating year 12, Garret joined Document Solutions in 2016 as an Assistant I.T Support and is now a part of our I.T team in the Service department. He has a keen eye for detail and is always looking to improve his knowledge […]

Why should you do the Vinnies CEO Sleepout this year?

Why should you do the Vinnies CEO Sleepout this year?

Our Vinnies CEO Sleepout supporters raised over $5.6m for people in Australia experiencing homelessness in 2017. This June, leaders in business, community and government will sleep without shelter on one of the longest nights of the year to help change the lives of Australians experiencing homelessness. We’re taking a stand to help break the cycle of […]

Team Ghana Cycling – Proudly supported by Document Solutions

Team Ghana Cycling - Proudly supported by Document Solutions

They are the Ghana cycling hopefuls who have touched down here on the Gold Coast for the 2018 Commonwealth Games, with a big dream and a whole lot of heart. The team at Document Solutions are very proud to be supporting Team Ghana Cycling. When you meet these humble young men, it puts a smile […]

Who is Jennifer Papallo?

Introducing ‘Jennifer Papallo’, our new Accounts Administrator Jennifer has joined the Docsol team on the 10th January 2018, as Colin’s new right hand and the Administrative heart of Document Solutions. Some clients may now feel some relief that they won’t need to take June’s call, but rest assured, Jen will be taking that job on with gusto, […]

Document Solutions Nothing To Hide Message

Watch our short Video message below! Document Solutions Australia originally started as a Konica Minolta copier dealer and has now evolved into a full digital one stop shop. Our current product offerings include: • Digital Printers and Copiers – Konica Minolta, Epson, Fuji Xerox, 3D Systems and MakerBot • Production Print Division covering all aspects […]

Introducing our 2018 Commonwealth Games Baton Bearer

Introducing our 2018 Commonwealth Games Baton Bearer

Document Solutions are proud to announce that one of their Directors, Colin Wheeler, has been chosen as one of only 3,800 people in Australia to run with the Commonwealth Games Baton. The Queen’s Baton Relay is a Games tradition that celebrates the Commonwealth’s diversity, inspires community pride and excites people about the world-class festival of sports […]

You’ve heard of Epson, Do you know what they do?

You've heard of Epson, Do you know what they do?

Document Solutions Australia are excited to announce a new Brand to our stable of products that we sell and service – EPSON. EPSON is an international marketing leading brand that fits into our business and complements our existing brands. We will be selling and servicing: Epson Inkjet Printer Range – from the small office range right […]

Who is Barry James?

Introducing ‘Barry James’ our New Sales  Expert Barry is one of our newest team member who recently joined our Sales division in mid October 2017, as Government/Education Sales Representative. Barry will answer some quirky questions so we can get a better insight to our new Sales Expert: Q. Tell me a little about your personal life – are […]

How do I automatically file non-urgent emails in Outlook?

How do I automatically file non-urgent emails in Outlook?

We all receive ‘non-urgent’ emails and a great way to keep focus is to auto-move them into a folder for later viewing. Locate the email you wish to auto-file for later viewing. RIGHT-CLICK on it, selecting Rules from the context menu. The easiest condition to use is the “Always move emails from [that sender]”.   […]

Tips on how to avoid printer paper jam on wet and humid days

Tips on how to avoid printer paper jam on wet and humid days

Did you know that on wet and humid days, paper absorbs moisture and copiers can have problems printing? Printers can jam and misfeed due to gummy or misaligned rollers. See below handy tips from us to assist you in avoiding and reducing printer paper jams: Keep your paper in its packaging and store it in a dry environment. Use new paper or […]

Have you registered to the Vinnies CEO Sleepout 2017?

As part of the 2016 Vinnies CEO Sleepout over 1400 CEOs experienced for one night what over 105,000 people experience every night. Listen to the CEOs who participated in the 2016 Vinnies CEO Sleepout talk about the experience and why this event is so important to them. Their commitment has increased the profile of homelessness […]

Have you registered to the Vinnies CEO Sleepout 2016?

Have you registered to the Vinnies CEO Sleepout 2016?

On the 18th June 2015, 1300 CEOs slept out in the cold. Experiencing for one night what over 100,000 Australians experience every night. Their commitment has increased the profile of homelessness and your generous support has raised crucial funds for Vinnies homeless services. Your generous donations will not only provide immediate and emergency assistance but […]

Vinnies Corporate and Community Sleepout 2015

Vinnies Corporate and Community Sleepout 2015

By providing participants with an example of what it is like to sleep out for the night, we are encouraging them to acutely understand the problem they’re helping to solve. By getting involved in the Corporate and Community Sleepout, business and community leaders can play an active role in the local community. This has added […]

Vinnies Community Sleepouts Gold Coast

Vinnies Community Sleepouts Gold Coast

There are more than 105,000 Australians who sleep rough each night of the year. Just under half of these are women; a quarter of these are under the age of 18. Business and community members are invited to rise to the challenge and experience what it’s like to be homeless for one night and help […]

Bizhub Press C1060/C1070 launch at V8 Supercars Driving Experience

Bizhub Press C1060/C1070 launch at V8 Supercars Driving Experience

Video highlights from the Document Solutions official launch of  the new Konica Minolta Bizhub Press C1060 and C1070 at the V8 Supercars Driving Centre on 13th June 2014.   The Bizhub Press C1060 and C1070. New Engine! New Colour Control! New Registration Mechanism…and Much More! For more information, please check our production print product page or […]

Who is Adam Burns?

Adam has been with Document Solutions since September 2006 and has made the role of service control his own. Sometimes confused with Vin Diesel, Adam ensures that your service calls are dealt with politely and efficiently and is usually the voice that you will hear on the other end of the phone. Adam believes he is […]

Who is Robbie Marshall?

Robert Marshall Service Group Robbie looks after the Southern end of the Gold Coast and is a ‘white tornado’ intent on fixing your photocopier or multifunctional equipment as quickly as possible. For a Welshman he sounds very much like an Aussie and we don’t know of another Welshman that can surf! Rob has been in […]

Exclusive Interview with Craig McHenry

Craig McHenry Operations Manager Craig started with Konica Gold Coast in 1991 as a green trainee and has worked his way up to his current position responsible for the efficient and effective running of the Service business within the Company. Craig is well respected by his team and has been ‘the man in charge’ since […]

Who is James Mutzelburg?

James Mutzelburg Technician James brings a wealth of knowledge to our technician team, with 8 years’ experience in all Konica Minolta Machines. He started his career as an offset printer, then moved back to Toowoomba and worked for Konica Minolta before the lure to return to the Gold Coast brought him to Document Solutions. James’s […]

The Interrogator – Marky Mark

Interrorgators comments in Itallics Q. Why would we vote for you if you were running for Prime Minister? A. You wouldn’t vote for me. It wouldnt end well for anyone. True. He is only 24. But then again, anyone can be in the running for PM these days. Q. What do you find most interesting […]

Zach: The New Kid On The Block

Let’s do a little bit of pop psychology on the N.K.O.T.B., so you get to know him a bit better. Below are 6 Q & A’s from the Interrogator Interview. (Interrorgators comments in Itallics) Q1. How does it make you feel knowing hundred of our customers are going to be reading this interview? A1. Nervous, […]

We Fight Crime…With Lycra?

We Fight Crime...With Lycra?

Document Solutions Australia (formerly Konica Minolta Gold Coast) donated two bicycles to the Queensland Police Service for use in the Surfers Paradise Police Bicycle Squad. Directors Colin Wheeler and Alan Thompson presented the Giant Filter mountain bikes during a ceremony at the Document Solutions dealership on Thursday 10 June 2010. Document Solution’s very own keen […]

Who is Adam Gates?

He has earned a nickname already – Pearly (for obvious reasons, Gates, Pearly….Pearly Gates…It was Colins idea NOT mine. In fact I think Colin might be the only one who calls him Pearly). But anyways, there’s not much dirt on the mad Welshman yet so I decided to kickstart it with asking him 6 of […]