Nothing boosts productivity like technology. (Amen to that sister!) But when hardware or software doesn’t work as expected, it can quickly become a time sink. Not to mention raise the blood pressure levels. Here’s how to easily resolve printing problems that aren’t related to equipment failure. (I said equipment failure not user error)
1. Printing takes too long
- The higher the resolution, the slower your printer prints. Large files with complex images take longer for your printer to process and print than smaller, text-only files. Be patient my young grasshopper.
- If your printer is in its power saving mode, (which it should be my little eco warriors) it will take extra time for it to “wake” before it’s ready to print at its normal speed. Failing that, just wave some fresh orange-chocha-mocha-latte around the printer and it should perk up quite nicely.
2. Paper Jams
- Unfortunately, jams happen. Frustrating, yes, life threatening, no. Take a breath and follow the instructions for clearing jams on your printer’s control panel (if available) or in its User Guide.
- Inspect the paper path and remove any foreign material. Once foreign material is located, please question whether or not it has a passport to be in there.
- When removing “jammed” paper always pull it out straight. If it’s wedge in there good and proper, stop and find out how to release the pressure on it before proceeding. Once a sheet begins to tear it will take longer to remove all the pieces. We don’t want this. Its tedious and soul destroying.
- If labels get jammed, they can be the hardest to remove. Because they are sticky and stuff. Be sure to follow your printer’s instructions for printing labels, so you don’t get stuck.
- Remove the paper from the tray and fan the paper to ensure the sheets aren’t clinging together. Avoid any separation anxiety the paper may exhibit.
- Replace paper that’s moist from humidity with dry paper. (Store your paper in a dry environment. When paper is stored in high humidity it can absorb moisture and become difficult to print on. So don’t store your paper in the fridge)
- Straighten the stack of paper in the printer’s tray when you refill it being careful to keep the sheets aligned with the tray’s paper guides. If you are an overly pedantic person, this may take you an unnecessary length of time. Hand the task over to someone else.
3. Poor image quality* (not self image, printer image)
- Check your print driver to be sure the correct paper or media type is selected.
- Check to be sure the paper loaded in the tray matches the type selected in the printer driver
- Check toner cartridges, imaging unit(s) and the fuser for damage and replace any damaged units. These components vary by model so it’s best to refer to the User Guide.
- When your prints have smudge marks, print several blank sheets of paper. After several sheets the smudges should begin to diminish and then disappear.
4. Print job isn’t printing
- First, check that you sent the print job to the intended printer. Don’t laugh, I have sent a print job to a printer that didn’t even exist!!! And chucked a tanty for not being able to find the print job.
- Check what type of paper your print job requires, and that there is an adequate supply of it in the machine. A document of 500 pages will require 250 sheets of paper. Double sided printing remember!
- If your printer just won’t print or your print job seems stuck in the queue, the easiest solution is to delete the print job and restart. Begin by restarting your software application. If that doesn’t work, reboot your computer. As in restart not boot as in kick.
- Lastly, the typical girl answer to every problem, turn it off and on! Turn off your printer for a few minutes before switching it back on.
5. Perhaps it’s time for a new printer?
Demands and print volumes change. Printer’s age and technology moves forward. Perhaps it’s time to consider a new machine, with a service contract. See our award-winning product line here or call us on 07 5528 6663